Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Firestone Complaint - A Tire store that does not know how to install tires properly! - Tire Service
Firestone Complaint

Firestone Complaint

ADVERTISEMENT

A Tire store that does not know how to install tires properly! - Tire Service


I had the Firestone store#28843 at 6783 W Canyon Ave Littleton, CO 80128-5741, install some tires that I purchased at Tire Rack. When I went to pick up the vehicle, one of the tires was not seated on the rim properly. I advised them of the problem and they took the car back in fix the issue. When I got the car the second time, the tire looked ok so I paid the bill and took the car. I went on a test drive and discovered my tires were not balanced properly. I took the car back and the tech said that he would have to take it on another test drive. I told him I do not like people driving my car and that I would need to go with him if he needed to test drive my car. He then told me I couldn%u2019t ride along with him and that if I didn%u2019t like it, I should never come back to Firestone again. I went inside and told the manager and he didn%u2019t do anything except to offer my money back since I signed the paper that said they could drive my car. I got my money back and drove directly to Discount Tire where we discovered that two of my tires were installed in the wrong direction. Before they broke down the tires, I had them check the balance of the tires. Not one of the tires was balanced correctly! The worst tire was 2.25oz out of balance and the best was .75oz out of balance.
The safety of my vehicle and tires were compromised with the tires being installed in the wrong direction and the balance being so far out. I cannot believe in this day and age that this is the kind of service to expect from a National company like Firestone. I will NEVER go back to a Firestone store again. Thank God that Discount Tire discovered Firestones problems and were able to install my tires correctly.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Firestone
SUBMIT a ticket
for Firestone
WATCH videos
for Firestone
More Firestone Reviews and Complaints MORE reviews and complaints
for Firestone

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Firestone reviews


Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team