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Firestone Complaint - Brakes on wrong
Firestone Complaint

Firestone Complaint

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Brakes on wrong


I took my truck in just for a standard inspection because me and my family was traveling from Twentynine Palms CA to Missouri. I took it to the Firestone in Cathedral City, CA. We was told that my brakes and Rotors needed to be replaced so we said ok. To make a long story short they put my brakes on wrong and I let them know that when I tried to stop at a stop sign my truck kept on going they told me to bring it in, really my truck would not stop. Then I was told to have it towed to them ok on firestone right, nope they wanted me to pay 350.00 to have it towed to there shop. I am so upset due to firestones mistake this could of cause a deadly accident involving my children and granddaughter. I would never recommend anyone to go there I have took all steps to get in touch with area management and still nothing I am now waiting to hear from districted management I don't take it lightly when my babies life's are in danger due to stupidity on there end so I will take this matter as far as I need to.


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